Agenda

Monday September 20th 

1:30 – 3:00 p.m.

Dr. Chang Mook Sohn, Executive Director, Office of The Forecast Council

"Washington's Current Economic and Revenue Conditions"

Dr. Sohn will be providing an outlook for the State’s economy and revenues.

3:30 – 5:00 p.m.

Dr. Paul Taylor, Chief Strategy Officer, Center for Digital Government

"The Future of the Nation’s Original Digital State"

Digital government will become what people make it.  There appears to be at least four potential outcomes for IT’s role in governing for the State of Washington in the opening decades of this new century.  Do you want digital government to be:

a.      an Answer to Specific Pain Point (Commodity)?

b.      a Platform Solution for Responsive Government (Service)?

c.      a Source of Insight, Decision Support and Accountability (Intelligence)?

d.      the New Public Square for Civic Engagement (Experience)?

7:00 – 8:00 p.m.

Hosted Dinner

8:00 – 9:00 p.m.

Jay Witherbee, Mayor of Chelan

"Welcome to Chelan"

The City of Chelan welcomes IPMA.

Tuesday September 21st

7:15 – 8:00 a.m.

Hosted Breakfast

8:00 – 10:25 a.m.

Kevin Anderson, Director, Deloitte Consulting

"Beyond HRMS"

HRMS is the most recent step of an ongoing effort to improve administrative and financial processes and systems at the State of Washington.   Going live with Phase I of the implementation is not the end of the journey.  In fact, if the journey ends with initial software implementation, many opportunities will be missed to achieve the benefits and maximize the potential of the new system.  Kevin will discuss:

·          Future HRMS plans based on the latest information from the HRMS team.  I will also discuss some of the opportunities for improvement that can come from leveraging tools such as a financial portal, data warehouse, etc in other related financial and administrative areas.

·          Experiences from other states in improving their financial and administrative systems.  Some have gone the ERP route, others are pursuing best of breed options.  Realistically, what outcomes can be achieved, and what does it take to get there?  Why have both private and public sector entities experienced mixed results with both ERP and Best of Breed approaches.

·          Highlights of the State of Washington Financial and Administrative Roadmap initiative.

The session will include a facilitated breakout session to discuss these questions.

10:30 a.m. –

12:00 p.m.

Diane Leigh, Labor Negotiator, Office of Labor Relations

"Collective Bargaining"

The state is currently involved in collective bargaining over the first labor agreements to be reached under the Personnel System Reform Act.  This session will provide an overview to the current process and insight into the future of labor relations in the state.

12:00 – 1:00 p.m.

Hosted Lunch

1:30 – 3:00 p.m.

Mike McVicker, Director, Department of Information Services

Susan Hettinger, Management and Oversight of Strategic Technologies Deputy Director, Department of Information Services

Becci Riley, Computer Services Division Assistant Director, Department of Information Services

Laura Parma, Interactive Technologies Assistant Director, Department of Information Services

Bob DeShay, Telephony Services Manager, Department of Information Services

Greg Brant, Chief Enterprise Architect, Department of Information Services

"DIS Perspective on Redefining the Enterprise During Transition"

DIS will share perspectives of transition in relationship to the government enterprise and the role that DIS plays in that enterprise.  DIS will review both the direction from a policy and oversight perspective as well the role DIS plays in the service delivery aspects for the Washington enterprise.

3:30 – 5:00 p.m.

Networking

7:00 – 8:30 p.m.

Hosted Dinner

Brian Malarky, Executive Director, Washington State Executive Ethics Board

"IT Ethics"

Brian will discuss current perspectives of the Washington State Executive Ethics Board as it pertains to State of Washington Employees and specifically Information Technology."

Wednesday September 22nd 

7:15 – 8:15 a.m.

Hosted Breakfast

9:00 – 12:00 a.m.

Dave Van De Voort, Information Technology Workforce Effectiveness Consultant, Mercer Human Resources Consulting

"IT Performance Metrics"

The IT function is under unprecedented pressure to "perform."  But what does it mean to be a top-performing IT function?  What metrics and measures meaningfully differentiate the Best from the Rest?  How can the IT function possibly succeed in the face of:

·          Insatiable demand for new functionality?

·          Impatience for technology improvement yet resistance to change?

·          Expectations for absolute reliability, unfettered access, and unlimited resources?

This session will focus on metrics and processes for:

(1) Benchmarking IT resources (e.g. staffing ratios, span of control)

(2) Optimizing IT workforce performance and productivity and

(3) Adapting ‘for profit’ practices and standards for use in public sector IT shops.

12:00 p.m.

Seminar Wrap Up