Speaker Sessions
"Seamless Services Anytime, Anywhere"
May 22, 2001
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8:30 am |
Keynote: Digital Government: The Incumbent's Advantage
Edward D. Lazowska, Professor and Chair, Computer Science & Engineering, University of Washington, and member of the state Information Services Board. Dr. Lazowska recently told the Puget Sound Business Journal that, "People in computer science have always had the notion they were doing something special and inventing the future. Now, the question has become, how do you realize the future?" If inventing the future was the pre-occupation of Round One of the Internet transformation, realizing it needs to be our focus in Round Two. Incumbents -- including governments and education -- have particular advantages in the uncharted territory ahead. |
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Track 1 IT INFRASTRUCTURE |
Track 2 CLIENT SUPPORT |
Track 3 SECURITY |
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10:30 am |
Abbot Conrad Room 1.1 Maximizing Bandwidth, Strategies for doing more.... Randy Weathermon, Consulting Systems Engineer, Cisco Your bandwidth is limited and the demands on it are growing exponentially. Demand for new services, features and systems continue to up the ante in the bandwidth game. This session will address bandwidth trends and directions in the campus, MAN and WAN environments. The presentation will explore potential solutions involving content delivery networks, multicast, and quality of service. |
Father Meinrad Room 2.1 The Services Advantage: Providing the Best Customer Experience Bill DeLong, Director of Services and Customer Experience, Dell State and Local Govt. Business Unit Discover how you can best take advantage of today's 24X7X365 Internet-based world. From E-consulting through E-support, participants will hear from a global corporation focused on delivering the best customer experience possible. Through its direct business model, Dell has been consistently recognized by the industry and by its customer for delivering outstanding service and has been rewarded with one of the highest service satisfaction rates in the industry. |
Father Michael Room 3.1 Building a Highly Available Network Rod Jones, Radware LANS, WANs, midrange, mainframe, internet/intranet, middleware, and remote access, external access - You not only want them to work together, but you want them secure too? Learn what other organizations are doing to balance accessibility, network change, and security. |
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1:00 pm |
Father Meinrad Room 1.2 Pocket Power: A Mobile Technology Overview Ken Dulaney, Vice President, Gartner Group What is driving the mobile computing phenomenon? Mr. Dulaney takes a look at the technology base, applications and management strategies. His research areas at Gartner Group include notebook computers, industrial handhelds, PDAs, cellular phones, wireless communications, mobile software and device management strategies. |
Abbot Conrad Room 2.2 Bringing ELearning into Your Organization Panel: John Saunders, Sierra Systems (Moderator) A panel of experts will share tips on implementing Internet-based education and training from three perspectives:
The panel will cover considerations from planning to operations. |
Father Michael Room 3.2 Next generation VPNs have arrived!! Qwest speaker(s) The industry's next generation virtual private network (VPN) solutions feature world-class quality of service, service level agreements and network-based firewalls to protect mission-critical business networks. This comprehensive suite of VPN services uses high-performance Internet Protocol (IP) networks and have interoperability that can extend the reach and scale of legacy networks while easing migration to an IP platform. VPNs are ideal for businesses wishing to implement multi-node, any-to-any intranets or extranets to extend connectivity to remote office users, trusted business allies and suppliers or customers. The inherent capacity to securely exchange mission critical data through either next generation network-based VPN technology or traditional customer premises equipment (CPE) firewall and VPN solutions offer businesses economical, flexible and feature rich implementations delivered in a naturally scalable application environment. |
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3:00 pm |
Father Meinrad Room 1.3 Enterprise Storage Panel: Dennis Laine (Moderator) Enterprise storage provides reliable, bulletproof business continuance protection against planned and unplanned outages through a diverse set of powerful features that make information available anytime anywhere. Through information sharing, enterprise storage effectively breaks down the wall between mainframe and open system environments, and creates a bridge between databases on these systems. |
Father Michael Room 2.3 What?s New in Voice Technology / CTI? Jack Daviau, Manager, eBusiness Solutions Group, Nortel Networks The state has established large call centers, but what advances are being made in voice technology supporting smaller call volumes and smaller offices? What?s needed to establish a small call center? How do you create a "virtual" office from multiple, distributed, offices? How can you route a citizen?s call to the next available phone, regardless of which city it is in? |
Room Abbot Conrad 3.3 Designing the Agency Active Directory Jeff Langford, Technical Specialist, Microsoft Windows 2000 Active Directory can be a valuable strategic tool for Agencies. A key first step in a Windows 2000 implementation is to have a solid and functional Active Directory design. Learn what Active Directory is, how it can be used in the enterprise and best practices in design. |
May 23, 2001
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8:30 am |
Keynote: Next Generation of the Internet: "Web Services"
Bret Arsenault, Chief Technology Officer, Microsoft Corporation - E-Business Solutions Group. Mr. Arsenault will present an overview of the migration path of the Internet from yesterday to present. He will describe Microsoft?s .NET, the vision as to where the Internet is headed and why the concept of Web Services is so important. Mr. Arsenault will describe the products and services Microsoft has introduced and plans to release to achieve their .NET vision. He will demonstrate an application called "ECOP" which puts the concept of a "Web Service" into the hands of law enforcement officers, leveraging handheld wireless devices accessing existing legacy and new system data any time and any place. |
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Track 4 THE WEB |
Track 5 DATA MANAGEMENT |
Track 6 IT MANAGEMENT |
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10:30 am |
Father Meinrad Room 4.1 Web Usability Greg Starling, President, Starling Consulting Greg Starling will present a Methodology for architecting and managing database applications on the Web. The methodology can be used for both new development and improving the function and performance of existing Web applications. Greg's presentation will cover a business focus for requirements gathering, challenges for developers in the Web context, some architectural principles for Web specification and development, and a plan of attack re-architecting ineffective Web sites. |
Father Michael Room 5.1 Taking the Document to the Next Level Bill Belanger, Managing Principal, Knowledge Sharing Practice Web based document management is much more than the storage and retrieval of documents. Learn how new technology has spawned solutions that can improve business processes. This session will walk through the implementation, benefits, and lessons learned in a State?s Gaming Control Board business process improvement initiative: Enterprise Document and Information Management System. |
Abbot Conrad Room 6.1 Recruitment and Retention Challenges in Washington State Government Bob Hahn and Cary Randow, Dept. of Personnel The biggest challenge facing all organizations in the new millennium is the recruitment and retention of talent. This session explores how state agencies are meeting this challenge and offers tips and techniques on how State IT managers can successfully manage their human resources in the ultra-competitive IT industry. |
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1:00 pm |
Father Meinrad Room 4.2 Benefits and challenges of building and managing a Content Delivery Network Michael Ka, Northwest Area CDN Architect, Network Appliance, Inc. A general technical overview of Content Delivery Network (CDN) architectures as well as a discussion of the benefits and challenges of deploying, scaling and managing CDNs. Real world examples and case studies will be presented and discussed followed by a Q&A session. |
Father Michael Room 5.2 Developing XML-based Web Services Ed Elze, IBM Web services are modular applications that fulfill a specific task or set of tasks. Based on existing and emerging Web standards, these applications represent the evolution of XML based services, component development and back-end integration. Web service applications address a number of business and technology challenges such as business-to-business integration over the Internet. Ed Elze will provide an overview of the underlining concepts, the unique characteristics, the supporting technologies and associated standards of Web services. References to existing implementations will be provided to illustrate how Web services can be used to meet your business needs. |
Abbot Conrad Room 6.2 Using eForms to Improve Client Service and Business Processes Panel: Shana eForms is a promising technology to streamline the way we ask state clients and business partners to provide information that represents an official request or transaction. The state has developed a master contract for eForms software and services. The DIS Digital Academy has developed templates and guidelines for eForms related projects. This session provides an overview of what eForms are, strategies for implementation in your agency, and resources available to help you succeed. Presentation includes a live demonstration of eForms. |
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3:00 pm |
Father Michael Room 4.3 Demystifying Web Services Theo Beack, Systems Engineer, Software AG Processing Web services are being recognized as a powerful way to deploy both existing and new business functions using Internet technologies.This session shows you, by means of example, why a message-oriented middleware product is the perfect technology infrastructure for implementinga service-oriented architecture, thus laying the foundation for Web services. Come and experience how middleware helps you, in practice, conquer new electronic frontier by turning your existing enterprise functions into Web services. |
Father Meinrad Room 5.3 Geographic Information Systems John Bachtel, Sun Microsystems We've all heard the saying that a picture says a thousand words, well, GIS provides the mechanism for doing it! As data systems become more complex and statewide interest increases in seeing geographic-based analysis and data sharing across agency boundaries, the web provides a way of accomplishing these goals. Come see examples of real business applications and how the integration of data from various organizations is really happening. |
Abbot Conrad Room 6.3 Life on the Web Panel: Facilitator Dave Kirk, Dean of the Digital Government Applications Academy Come join a panel discussion exploring "life on the Web" by State agencies that have developed-commerce applications for Washington State. Panelists will share how agency services changed and surprising insights from customers and agency staff reacting to web service delivery. Panelists will cover both the business and technical aspects of Web service development and ongoing operations. |
