IPMA News -- July 2000

Edited By Bob Monn and Dennis Jones

Windows 2000 Proof of Concept

Management Training Opportunity | Other News

June 8, 2000 IPMA Board Meeting


2000 IPMA Executive Seminar registration deadline is July 31! More info . . .


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Windows 2000 Proof of Concept

-- by Michael McVicker, Assistant Director, Department of Information Services, Telecommunications Services Division

Windows 2000 has been a long awaited follow-on for the Windows NT operating system that is running on hundreds of servers located across state government. The DIS Customer Advisory Board (CAB) started discussing the various issues surrounding deployment of Windows 2000 last winter. After consideration of various alternatives, the CAB recommended that DIS lead a proof of concept (POC) test to identify and provide recommendations to the CAB for deployment of Windows 2000 on the server. The POC was expected to address the following issues:

  1. Implementation Strategy
  2. Implementation Methodology
  3. Cost / Benefit Guidelines
  4. Lessons Learned
  5. Applications Affected By Active Directory

The existing Windows NT Core Architecture Team (CAT) was asked to help conduct the POC test. After numerous discussions, the Windows 2000 POC team was built with the following resources: Andrew Riley as the overall Project Manager contracted from FirstWorld, Caesar Cunningham from Microsoft Consulting Services, and representatives from the Department of Ecology, Financial Institutions, General Administration, Information Services, Labor and Industries, Licensing, Social and Health Services, Transportation, the Office of Financial Management, the Office of the Secretary of State and the Legislative Service Center. The project team agreed that all deliverables would be published on a web server at http://hub2.dis.wa.gov/win2k/.

From January through April the project team participated in numerous training exercises, joint-planning sessions with MCS staff, and internal trials. Agency interviews were conducted and documented to identify the business needs that existed in many agencies. Nineteen deliverables were identified and posted to the web site. The most significant deliverables were the Windows 2000 Forest Documentation, Interconnectivity Guidelines, and Infrastructure Requirements to support Windows 2000. The final major activity was the construction of an enterprise forest linking numerous test domains located in eleven agencies with a central root directory located at DIS. During this forest implementation, security concerns were a focal point of study.

From this activity, the Windows 2000 POC team reached four conclusions.

  1. The business needs of Washington State were best met by a Windows 2000 implementation strategy supporting a single forest / multiple domain implementation.
  2. All participants believed that agency security concerns were manageable with this single forest / multiple domain model.
  3. A Domain Naming Structure based upon a WA.LOCAL structure would provide the easiest implementation resulting in minimal disruption to the existing network.
  4. Active Directory administration was critical.

At the June 26 CAB meeting the following six recommendations were made.

  1. Windows 2000 should be implemented in every agency in a methodical and conscious manner.
  2. Washington should implement the single forest / multiple domain operating model.
  3. The Windows 2000 Active Directory should be viewed by all agencies as a strategic asset.
  4. DIS should implement the production root domain and DNS servers for the enterprise forest.
  5. An Active Directory Steering Committee should be established. The committee should be composed of eight to twelve people with a mix of technology, business, and data administration experience.
  6. Continued education should be provided in the areas of Domain Name Structure, Global Catalogs, Active Directory, and Network Administration.

The CAB voted and accepted all of these recommendations. As a result, DIS has agreed to install the production Washington enterprise Windows 2000 root and DNS servers. The target completion date is July 31, 2000. For additional information, please contact Jeff Sprehn at 360-902-0345.

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Editors' Note: The following is an announcement from the UW's Cascade Center for Public Service.

Management Training Opportunity

Teaching excellence and innovative instruction have made the Cascade Center for Public Service the best management training available in the region. Based in the University of Washington's Daniel J. Evans School of Public Affairs, the Cascade Center offers intensive training intended for public and nonprofit, mid and senior level managers.

A variety of programs have been created in order to suit individual and organizational objectives. A series of three and five day courses focus on topics such as managing people, customer service, information technology and the budget process. These courses use case studies, role-plays, and panel discussions to encourage students to dissect and solve everyday managerial situations.

The Cascade Center also offers the Cascade Public Executive Program, a two-week residential program, ranked as one of the top senior executive training programs in the country. Participants are given the tools to implement more effective managerial techniques, which in turn, improves their agency's organization and effectiveness.

We are pleased to announce the recent expansion of our most popular courses to various Washington destinations. Everett, Wenatchee, Tri-Cities, Spokane and Vancouver have all been added as new course locations, in addition to Seattle. Participants statewide can now take advantage of advanced training without the hassle of the commute.

The Cascade Center's programs are unique in their format and style. Instructors for the Cascade Center's courses are recognized leaders in the nonprofit and public managerial fields. Contacts and networks made through these courses are useful well beyond the duration of the training. Being removed from the office allows students the ability dedicate their time and energy without routine daily interruptions. The combination of all these elements truly makes the Cascade Center's courses an essential tool for any manager in the nonprofit or public sector.

For more information or to register online, please visit our website at www.cascadecourses.org. Scholarships are available due to I-695 budget cutbacks and other agency hardships. Please call our office at 206-685-0523 to speak with a staff member.

Remaining 2000 Schedule

Improving Operations and Customer Service -- July 24 - 28, Seattle

Managing People to Improve Programs -- September 11 - 15, Seattle

Resolving Conflict and Building Consensus -- October 23 - 27, Seattle

Dealing Effectively with the Press, Interest Groups, and Electeds -- October 30 - November 3, Seattle

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Other News

e-Signatures Federal Legislation Enacted

On June 30, 2000 President Clinton signed the Electronic Signatures in Global and National Commerce Act (S. 761). This legislation addresses the validity of electronic records and signatures for interstate commerce and the development and adoption of electronic signature products and services. For more information on this legislation, see the Library of Congress' materials and the numerous stories in technology publications in June, e.g. the June 19 and June 26 issues of Computerworld.

NASIRE Mid-Year Conference

The June 2000 issue of Government Computer News - State & Local included a front-page article on the recent NASIRE Mid-Year Conference. The GCN article quoted Steve Kolodney on changing public expectations for government service delivery and reported on the presentation of a NASIRE report, Preliminary Survey of the Digital Government Landscape. This report cites research by Harvard's Kennedy School of Government entitled Eight Imperatives for Leaders in a Networked World. The latter identifies Washington as an example of a jurisdiction that has been successful with aggressive strategic innovation.

(Note: Links to GCN - State & Local and NASIRE are provided under IPMA's Other Resources; see IPMA home page.)

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June 8, 2000 Board Meeting

Members Present: Jim Albert, Mary Ellen Bradley, Thomas Bynum, Phil Grigg, Dennis Jones, Dennis Laine, Mike McVicker, Bob Monn, Don Price, Darrel Riffe and Shelagh Taylor

Shelagh Taylor, IPMA Chair, opened the June meeting of the IPMA Board of Directors at 7:45 a.m.

Reports

Secretary/Treasurer: The minutes from the May 11, 2000, Board meeting were approved. Phil Coates presented the May 2000 financial status and activity reports for Doug Tanabe. The Board approved the reports.

Business Planning: Mary Ellen Bradley presented the current Merrill Lynch portfolio status report. No changes were deemed necessary. At the August board meeting Mary Ellen will present the midyear budget status report.

Executive Seminar: Phil Grigg stated that he intended to send out the announcements for this year’s Executive Seminar at Skamania Lodge in about a week. Registration this year will be possible via the IPMA web site with payment being due by July 31, 2000. There was a discussion of the speaker mix. Phil and Darrel are still trying to line up the appropriate legislative representative to participate at the seminar.

Forum: Jim Albert led a review of this year’s Forum. It was agreed by all that the Forum was a huge success this year. The move from the Tyee has turned out to be a great turn of fate. Jim reported that all the vendors that he talked with really liked the new venue. Comments like, "this is a real professional trade show now," were common. The space in the Pavilion was deceiving, the comment was overheard, "too bad there aren’t more vendors." Actually there were 62 booths this year, compared to 44 which was the maximum ever accommodated in the Tyee. Everyone agreed that it was the congestion factor that made people think there were more vendors at the Tyee venue.

All agreed that the electronic marketing campaign was a big success. The keynote speakers for Tuesday and Wednesday were both rated very highly. Most of the breakout sessions were but several strategies were discussed to improve them in coming years.

Jim indicated that after this year’s Forum, eight vendors had expressed an interest in becoming new Corporate Sponsors. There was a discussion about the number of Corporate Sponsors for coming years and it was agreed that the maximum for the 2001 Forum should be twenty Corporate Sponsors.

The Monday Executive Breakfast speaker, Washington State Attorney General, Christine O. Gregoire, was rated by all who attended as outstanding. It was agreed that the change in the order of events such that the Executive Breakfast was the first event, rather than the last, was another good change that will be continued in coming years.

There is precious little time to savor the success of this year’s event. Jim reported that the kickoff meeting for the Forum 2001 planning committee was to be today at noon. He indicated that we were running a bit dry when it came to establishing a theme for next year. The board provided a few suggestions that the committee could start to work with.

Professional Development: Dennis Laine met with Carol Daugherty of the Department of Personnel, who is preparing a training needs survey that she plans to distribute to agencies in the near future. Dennis reviewed the proposed questions and feels that several should be added that reflect more senior staff needs in the areas of systems design and project management, for example. He will submit draft questions along those lines to Carol within a week. She expects to the survey ready for distribution by the end of July.

Communications: Bob Monn reported that the IPMA web site traffic peaked shortly before, during and shortly after the Forum. The traffic rate since then has held at about three times the rate a month before the event. There have been 20-30 new memberships since the Forum. Bob indicated that he and Dennis Jones are on track with material for the July issue of the IPMA News.

New Business: The board’s summer break. There will be no IPMA board meeting in the month of July. The September board meeting coincides with the Executive Seminar so it will be canceled as well.

The meeting was adjourned at 8:48 a.m.

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