Forum 2005 Breakout Session Descriptions by Subject Area
Application Design and Development
Enterprise Content Management (ECM)
APPLICATION DESIGN AND DEVELOPMENT
Agile Development Processes in Government
Wednesday 3:30-5:00 Father Meinrad Room
Michael James and Victor Szalvay, Danube Technologies
Software development is inherently complex and prone to change. "Agile" processes introduce adaptive project planning as a rigorous alternative to traditional project management techniques that are unable to deal with high uncertainty and variability. Agile processes focus on iterative development, collaborative team environments, and strong customer involvement. But how can government organizations harness Agile methods to maximize project effectiveness? What are the pitfalls that government should avoid in becoming “Agile”? The speakers will address these and other topics relevant to implementing Agile in government. Topics include: ROI/Business Case for Agile - How Agile Will Make Your Life Better; Pitfalls of agility in government environment and how to overcome them; The Agile Paradigm Shift - What Are You Willing to Give Up; and Learning by Example - Anecdotes and Case Studies from government agile installations.
Commercial off-the-Shelf Software-
the true story
Wednesday 2:15-3:15 Father
Meinrad Room
Ann Thompson, City of Olympia; Ron Seymour, WA Dept of Financial Institution; and Tom Neitzel, Health Care Authority
Commercial off-the-shelf (COTS) software has been hyped as the solution to reduce agency costs. However, there's more to acquiring and supporting a COTS application than meets the eye. The presenter and a panel of seasoned IT professionals will share their experiences (the good, the bad, and the ugly) with COTS systems and vendors. Myths will be busted, and you'll learn some valuable tips for buying and supporting packaged software. The expenses don't end with the acquisition, and if you buy off-the-shelf, you'll be entering into a relationship with a vendor for at least three to five years. Join us and receive valuable information regarding the purchase, business area impacts, software support and augmentation, and hardware implications, and vendor relationships, so you can make informed decisions."
Geeky technology and mobile workers, getting access to real-time information and critical applications
Wednesday 11:30-12:30 Father Meinrad Room
Bill Harwell, WA State Patrol (WSP); Vikus Khanduri, Verizon Solutions Architect Manager; and Jason Grant, Cisco Mobility Specialist
What was once a "geeky" technology is now readily becoming an essential tool in getting access to real-time information and critical applications, such as email and calendaring, enterprise databases, supply chain management, sales force automation, and customer relationship management. Come hear examples from the Washington State Patrol on their Blackberry deployment. Verizon will discuss "Best Practices" for security when it comes to a mobile environment and Cisco will give an overview of the innovative way the City of Everett is using mobility to make the community safer!
GMAP - Establishing a new paradigm for improving public services
Tuesday 2:15-3:15 Cheney Room
Sierra Systems has invited Ms. Rose Hayden, a former Texas state official to lead this insightful and interactive session about GMAP. WA State Governor Gregoire has directed Washington State government to establish a new paradigm for improving public services. The Government Management, Accountability, and Performance (GMAP) go beyond simply improving output measurements to address actual outcomes. Washington is not the first to seek these benefits. This session will present a panel of former public officials and experts to address real world issues - what works and what doesn't? What lessons have been learned by others? What role does technology, policy incentives, and organization structure play?
LINUX in the Public Sector
Tuesday 11:30-12:30 Father Michael Room
IBM’s Jeff Borek, senior technology and communications executive for the Western Region will describe current Linux market trends, review specific solutions being implemented in the public sector, and discuss why many organizations select Linux as the platform of choice. Linux is rapidly moving well beyond file-serving, print-serving and server consolidation in Government to mission-critical and industry-specific applications, including the full range of core Government services. State and local officials are rapidly embracing Linux for its flexibility, reliability and cost effectiveness – and now in increasing numbers for its security. Not only is Linux the fastest growing operating system in the marketplace today, it is the open standards-based choice for many world-wide eGovernment solutions.
Tuesday 1:00-3:15 Abbott Conrad Room
Jeffrey Richter, Wintellect and a Microsoft speaker
The State of Open Source - Trends and Directions
Tuesday 3:30-5:00 Father Meinrad Room
Mike Cobb, Sun Microsystems
The speaker will discuss the benefits and challenges of open source software and how to seamlessly integrate Open Source into your legacy environment. This session will include a demonstration of Open Source tools and technologies for agency development environments and a discussion of services needed to make the migration. The speaker will also touch on the legal issues of Open Source.
Enterprise Content Management (ECM)
Content Addressable Storage Discussion
Wednesday 10:15-11:15 Father Michael Room
Learn how Dell and EMC can help State Agencies address HIPAA, security, document retention and transaction standards. Content Addressable Storage helps you to efficiently address HIPAA Security and Healthcare Transaction Standards-including e-mail archiving, applications infrastructure, consolidation, and replication, backup and archiving solutions. Don't miss this exciting opportunity to listen to the experts in CAS discuss the technology and best practice uses of this exciting technology.
Empowering Government Agencies and their Constituents with Essential Enterprise Content Management (ECM)
Wednesday 3:30-5:00 Cheney Room
Xerox Specialist Bry Dillon will provide an overview of major factors driving government organizations to consider ECM solutions today. Learn about the essential characteristics to look for when evaluating ECM to assure the success and wide adoption of technologies you introduce into an organization. Gain insight into how other government agencies have leveraged these guidelines to gain efficiency, improve collaboration, and streamline information flow in a secure, online environment.
Business Intelligence (BI) SQL Server 2005
Wednesday 10:15-11:15 Cheney Room
Todd Shelton, President, Netdesk
Spend the morning with Netdesk and get a “First Look” at the exciting new Business Intelligence (BI) capabilities coming with the release of SQL Server 2005. Why pay more to view data you already own when you get enterprise-grade business intelligence in the box at no extra license cost? Learn how SQL Server 2005 BI delivers an end-to-end business intelligence platform with integrated analytics including OLAP (online analytical processing); data mining; ETL (extract, transformation, and load) tools; data warehousing; and reporting functionality. Discover how SQL Server 2005 BI enables you to leave your data where it is, regardless of its location or format, and still incorporate it in a data warehouse where it can provide dynamic and informative reports that will help your business make better decisions.
Enterprise Architecture and the Roadmap for Transforming Government's Core Business Processes
Tuesday 3:30-5:00 Abbott Conrad Room
Dennis Jones, Allen Schmidt and Kathy Rosmond, OFM; and Greg Brant, DIS
Enterprise Architecture, Performance Management, Transformational Government - it all starts with Core Administrative Systems. HRMS is just the beginning. Come see the emerging strategy developed by the Central Service Agencies, OFM, DOP, GA and DIS, to bring a holistic approach to evolving the State's administrative functions.
Options for Implementing Enterprise Application Integration Architecture.
Tuesday 2:15-3:15 Father Meinrad Room
Kirk Davis, IBM Software EAI Technical Specialist
Enterprise application integration can take on many different flavors: data level integration, business level integration, and application integration. It can be accomplished using many different technologies. What are these options? What does it take to implement Enterprise Application Integration architecture?
Preparing your ITIL Implementation Roadmap
Tuesday 10:15-11:15 Abbott Conrad Room
Sierra Systems
This session will provide a brief introduction to Information Technology Infrastructure Library (ITIL).
What it is, what it's not and how it can benefit your business. However, the real emphasis will be on practical ITIL experience at all levels of development and improvement for IT Service Management operations. Experience from the outside (consulting) or from the inside (service delivery organizations) will be presented. Examples of ITIL use in all aspects of IT Service Management will include; the Business, the Business / IT Service relationship, Service Delivery Models, Service Delivery Infrastructure, and ITSM Processes, Organization and Tools. Understand ITIL's limitations and how it relates to broader IT Service Management and gain insights for preparing your own ITIL Implementation Roadmap.
SOA Jump Start with .NET & Design Patterns
Tuesday 3:30-5:00 Cheney Room
Milestone Technology’s Edison Cheng, Solutions Architect and Soundex’s Paul Mehner, Technology Architect, will discuss how to get started with a Service-Oriented Architecture (SOA)? Do you need high-priced consultants and expensive tools? How do you leverage industry knowledge and practices? This session will describe basic considerations on paving the road for SOA. It will demonstrate how these considerations are applied in a real-world enterprise application using .NET and design patterns.
Strategies for Migrating to a Service Oriented Architecture
Wednesday 2:15-3:15 Father Michael Room
Semantic Arts’ Simon Robe will discuss how service oriented architectures (SOA) offer the promise of far greater flexibility in adapting information systems to business needs, but adopting a whole new approach to building applications is an intimidating challenge. Semantic Arts has been helping organizations successfully migrate their legacy systems to service based architectures for several years. In this presentation, the speaker will describe the necessary steps for a successful migration and some of the pitfalls to be avoided.
What constitutes a Service Oriented Architecture?
Tuesday 11:30-12:30 Abbott Conrad Room
Simon Hoare, Semantic Arts
Service Oriented Architecture (SOA) is an evolving concept within the broader field of Enterprise Architecture. It has the promise to dramatically reduce the cost of application development while simultaneously reducing the cost of purchased software through commoditization. While SOA’s promise is widely touted, there is relatively little consensus on what constitutes a SOA, what makes for useful services, and what the issues in implementing a SOA really are. The speaker will discuss SOA. touching on its relationship with Enterprise Architecture, governance, organizational consequences, and application development.
CalAID - A general purpose Access Infrastructure Solution
Tuesday 10:15-11:15 Father Michael Room
Right! Systems, Inc has invited Rick Dehlinger from Citrix Govt./Education/Health SE Team and Principal Architect of the CalAID solution to describe how Citrix, in concert with the State of California and industry experts, have developed the CalAID Reference Design solution. CalAID (California Access Infrastructure Design) is a best of breed, best practices based, general purpose access infrastructure solution. It's been developed and delivered with an emphasis upon reproducibility. Nationwide these impacts include dramatically reduced time to implementation/value and significantly reduced risk of failure. Citrix, in partnership with Right! Systems, Inc. is working hard to bring the CalAID solution to Washington. In this session, the CalAID Reference Design will be discussed, along with an in-depth, live demonstration of the solution. The demonstration will showcase version 4.0 Citrix products.
HP Imaging and Printing Competitive Advantage
Tuesday 3:30-5:00 Father Michael Room
Learn how HP’s Printing Competitive Advantage (IPG) leverages 20 years of worldwide leadership in Inkjet and Laser printing to increase your organizations productivity. Gain a deeper awareness of how HP's Total Print Management solutions enable you to save costs, balance printer deployment, increase employee productivity and optimize output management.
Information Collaboration - what is it and what tools & technology will help you get there!
Tuesday 2:15-3:15 Father Michael Room
Microsoft’s Josh Rice, a member of the National Technology Team and Robert Satterwhite, an Account Technology Specialist will use this session to describe Microsoft’s SharePoint, Live Communication Server, and Office Live Meeting. Technologies that can enhance collaboration among IT and business workers will ultimately improve efficiencies and overall costs of supporting IT infrastructure and time for your business workers.
Microsoft SharePoint in a Collaborative Environment
Wednesday 1:00-2:00 Father Michael Room
Congruent Software has invite Mr. Tony Kong, V.P. Technology, NextLeft, Inc. to discuss how Microsoft SharePoint facilitates locating, sharing and producing knowledge as well as supporting teams of people and applications. SharePoint helps staying in touch with customers, vendors, partners and coworkers. SharePoint provides the resources to accomplish a goal in a common place and permits collaborating within existing business processes.
Voice over IP- Are you ready?
Tuesday 10:15-11:15 Father Meinrad Room
Bob Deshaye, DIS and David Hunter, Qwest
Voice over IP has moved from leading edge to mainstream, but does your organization have the resources to administer, manage and maintain another mission-critical application on the data network? Come find out how a managed Voice over IP service from DIS may bring the benefits of VoIP to your agency without all the overhead.
Become a leader in the Washington State IT Community
Tuesday 11:30-12:30 Father Meinrad Room
Dennis Jones OFM, Jim Albert DIS, Kathy Rosmond OFM and Pam
Rupert, DOP
The IPMA in partnership
with the Department of Personnel is sponsoring a nine month IT senior
management development program. The program’s purpose is to prepare
individuals who are currently in mid-level IT management positions to step into
senior level and CIO positions in Washington state government. Please
join us to hear more about the program offering, its curriculum and the
competencies necessary to become a leader in the Washington State IT Community.
Cosmic Truths about Software Requirements
Wednesday 1:00-2:00 Abbott Conrad Room
Karl Wiegers, Author of “Software Requirements”
Although there are few absolute principles in software development, there are several regarding requirements issues that apply almost universally to software projects. These principles emphasize the critical contribution that quality requirements make to a project’s success and the critical contribution that customer involvement makes to developing quality requirements. You’ll hear suggestions for some requirements development and management practices that can help any team build a more effective customer-developer partnership. Take away a new awareness of what good requirements are really about and how your next project can avoid being counted in the future history of requirements failures. Mr. Wiegers is sponsored by Brewer Consulting Services, the developer of the CARDS requirements management tool.
Enabling Teams to Improve Collaboration using Microsoft Technologies
Wednesday 11:30-12:30 Cheney Room
Ciber’s Sean Livingston, .Net Solutions Practice Director, will provide an overview on using current Microsoft technologies for enhanced collaboration and communication within and across teams. Sean’s presentation will include information on collaboration techniques using Office 2003 with SharePoint Portal Server 2003, Windows SharePoint Services V2, Live Communications Server 2005, Live Meeting 2005, and Office Communicator.
Getting off to a Good Start, Strategies for Successful Projects - A Project Management Roundtable
Wednesday 10:15-11:15 Abbott Conrad Room
A good start - clear objectives, thoughtful strategy, project management discipline, building support and involvement, and more - is a key factor in ensuring that you have a successful project. But not the only factor. What if the step from concept to reality is large and painful? Join in a lively discussion with a panel of experienced senior executives who will share their thoughts and answer your questions on how to get your project off to a good start and survive reality. The following panel members will bring a broad range of experiences and perspectives to address your project interests and questions. Panel members are: Glenn Briskin, Briskin Consulting, Moderator; Jim Albert, Deputy Director, DIS;
Lisa Gifford, CEO, Alliance Enterprises; Bill Kehoe, CIO, DOL; Clark Palmer. Electronic Services, WSP; and
Frank Westrum, CIO, DOH.
Integrated Planning for the Merchandising Business Systems Project at the WA Liquor Control Board
Tuesday 10:15-11:15 Cheney Room
Rhodes Consulting Services’ Charley Reed and Norwin Burbidge, and Randy Simmons, Finance/IT Director for the WA Liquor Control Board Consulting Services will describe how the successful execution of Phase II of the Merchandising Business System was very critical to the mission of the WA Liquor Control Board. The Liquor Control Board determined that they wanted a well defined project plan that was integrated across all system teams and that the project plan needed to provide well defined critical paths for measuring and managing the project’s progress. This presentation will discuss how this was accomplished and what the results were.
Integration Use Cases - Practical Purposes
Wednesday 11:30-12:30 Father Michael Room
SolutionsIQ ‘s Brent Barton, PMO Program Manager, will describe practical approaches of integrating use cases into the requirements process from developing testing requirements through the development life cycle. This session will include aspects of managing change in requirements, traceability, documentation and reporting. This session will address: Use cases; requirements process; benefits and usage; use case management; managing change in requirements; traceability of requirements; testing & use cases and documentation/reporting capabilities
The Power of Project Leadership
Tuesday 1:00-2:00 Cheney Room
Point B Solutions Group will discuss why Project Leadership is so important to successful project outcomes. Project Management practices are maturing every year and there are tools and templates to support each stage of a project. Still, some projects struggle. Mastering the mechanics of a project is not enough. Project managers must be able to add value beyond management and sharpen their leadership skills to effectively manage and lead their project teams, stakeholders, and steering committees to the right business outcome. This session will: recognize the difference between project leadership and project management and the importance of both; identify specific examples of leadership at different stages of a project and how it complements project management; and will emphasize the importance of thought leadership and critical thinking to the identification and mitigation of project risks.
To Involve Others, or not to Involve Others, that is the IT Team Question
Wednesday 2:15-3:15 Abbott Conrad Room
Vicki Legman, Legman Communications
There is an "I" in IT Team, but that doesn't mean you don't need to consider those outside your immediate project work team. We'll explore how to decide who to involve, when to involve them and what the consequences are for not involving others. And once you've identified these folks, just "keeping them informed" is not enough. They need to be involved, the communication needs to be two-way; the others need the opportunity to appropriately influence the end product. Yikes, will it never end? This one-hour workshop will take some of the mystery and frustration of building the team that you need to successfully produce your project. Ms. Legman is sponsored by the Department of Personnel Organizational and Employee Development Services.
Unisys Enterprise IT Integration, an Assessment of Progress, one year later
Tuesday 11:30-12:30 Cheney Room
Unisys Director for the Pacific Northwest, Mr. Craig Holt will present a "one year" status report on the Enterprise IT Integration Approach shared at last year's Forum. The presentation will focus on an assessment of progress, one year after the Enterprise IT Integration report was completed and delivered to the client. Progress against goals, identification of problems/challenges, and recommendations for correction will be presented. Lessons learned, surprises (mostly good), and unanticipated "external" factors will be shared. Important to note: NO consulting assistance was provided to the client during the one year implementation.
Ensuring Compliance and Increasing Government Efficiencies through Records and Email Management
Wednesday 3:30-5:00 Father Michael Room
FileNet’s Shawn Whitcomb will discuss how new regulations mean that all public and private sector organizations, regardless of size or location, have a need to manage records and email. Join him for an in-depth discussion on records and email management and how these technologies can: ensure that your agency or department is in compliance with the litany of state and federal laws; assist with public disclosure; and enable your agency to better search, use, and properly dispose of records in your organization.
Adapting Security to fit the Realities of the Multi-agency State Forest
Tuesday 1:00-2:00 Father Meinrad Room
Matthew Kayes and Steve Bell from Seitel Leeds and John Ditto from DIS.
What does the state’s migration to Active Directory mean in terms of a shared Enterprise Architecture? Our panel will share how a unified State Forest will impact security and future shared applications and sharing information across agency boundaries. The panel will discuss: security Policies: How to get the most value out of your security policy;
Quarantine Issues: Quarantining your network - what is possible and practical. What should you be doing;
Firewalls: Do you still need a firewall; and IPSec and the Forrest; - What are the issues?
Automate your Enterprise Security with LANDesk Security Suite
Wednesday 1:00-2:00 Cheney Room
Please join Gateway Computer’s Jim Sweeney and LANDesk’s Johan DuPuis-Lund for a demonstration of LANDesk Security Suite. LANDesk® Security Suite automates enterprise security with patch management and endpoint security management policies such as Spyware detection and removal, all from a single console. With active endpoint security management, you can protect your desktops against Spyware and malware threats, manage baseline OS and application security, identify configuration vulnerabilities and control device access
Cisco Self Defending Network Overview
Tuesday 1:00-2:00 Father Michael Room
Mr. Scott Henning, Cisco’s Security Solutions Specialist, will present an overview of Cisco's Self Defending Network.
The speaker will address: Preventing Information Theft: Businesses today are concerned with breaches to their corporate information systems. Use the network to protect corporate assets while increasing productivity and lowering total cost of ownership; Preventing Virus and Worm Outbreaks: The Cisco Outbreak Prevention solution is an effective, integrated approach that combines traditional security solutions with converged endpoint security, policy compliance, network services, and integrated management; and Preventing Application Abuse.
Do you know where your identity is?
Wednesday 3:30-5:00 Abbott Conrad Room
Jesse Regalado, WA State Patrol, and speakers from the Department of Licensing, Identity Theft Unit (ITU) and the Attorney Generals office (AG) will present detailed information about identity theft. Presenters will offer tips and resources to help combat the fastest growing crime in the United States. This presentation will cover techniques on reducing the risk of becoming a victim, how to protect yourself while you are on the Internet, and provide information on available resources if you have been an identity theft victim. Jesse Regalado is currently a detective in the newly established Identity Theft Unit. He is a 15 year veteran of the WA State Patrol and has been a detective in the Missing Exploited Children Task Force and the Computer Crimes Unit.
How secure is your network?
Wednesday 1:00-2:00 Father Meinrad Room
Agnes Kirk, DIS, Chief Security Officer; Steve Wells, CISCO, Systems Engineer Manager; and Craig Pine, Symantec, Senior Account Manager
Security has evolved over the past few years from being the simple installation of firewalls within a network to being a strategic business requirement. The market for solutions has changed, introducing a comprehensive range of security products on the market covering firewalls, VPN, intrusion detection and identity management. Can you be sure that you are building a secure network? Discover the latest solutions and methodologies that address the question "Is your network secure?"
Managed Security Solutions
Wednesday 2:15-3:15 Cheney Room
Vikus Khanduri, Verizon’s Solutions Architect Manager for Security, will offer a clear understanding of the methodologies and solutions that Verizon utilizes to provide fully managed security solutions to its customers. During this session, the speaker will be describing: managed IPVPN, Firewalls, Intrusion Detection Systems, Intrusion Prevention Systems, Content Management, and Secure Wireless LAN.
Securing your clients from the bad guys
Wednesday 10:15-11:15 Father Meinrad Room
Dave Daverso, Breakwater Security Associates
Are Spyware, SPAM, and Patch management taking up too much of your time? Learn about new industry best practices and techniques for securing your clients from SPAM, Spyware and protecting them from the un-patched client!